Privacy policy

TwoFrames (twoframes.in and the TwoFrames Android app) is a private room for long-distance couples. This policy explains what we collect, why, and the choices you have.

What we collect

Your account: your name, city, email address and, if you add one, a profile photo. Your city sets the time zone your partner sees.

What you make together: photobooth strips, moments, stories, drawings, letters, notes, answers and messages. Only you and your partner can see them.

To run the service: which device to send notifications to, sign-in links we email you, and records of Pro payments. We never see or store card numbers; payments are handled by our payment providers.

How your room stays private

TwoFrames is built to be private by default. Photobooth strips are composed on your devices; nothing is uploaded unless you or your partner taps Save to album.

Saved strips and drawings are kept in private storage and only shown through short-lived signed links (1 hour). Location data (EXIF) is never stored: strips are re-drawn on a canvas, which carries no metadata.

Our team can see account metadata (names, cities, plan, activity counts) to run the service and help you, but never your photos, drawings or answers.

Video goes directly between you and your partner through our realtime provider; we don't record calls.

Cookies and analytics

We use essential cookies to keep you signed in. We use Google Analytics to count visits: which pages are viewed and roughly where from. It never sees what is in your room, and invite or share codes are removed from the pages it records. We may also use error reporting and product analytics tools, which never receive the content of your room.

Advertising

Our free public pages about date ideas show ads served by Google AdSense. There are no ads inside your room, and Pro members see no ads at all.

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and/or other sites on the internet.

You can opt out of personalised advertising in Google's Ads Settings: https://adssettings.google.com. You can also opt out of some third-party vendors' use of cookies for personalised advertising at https://www.aboutads.info/choices. How Google uses information from sites that use its services: https://policies.google.com/technologies/partner-sites

Who we share data with

We don't sell your data. We use service providers to run TwoFrames: hosting, our database and private file storage, video calls, sending email, notifications, and payments (Razorpay, Stripe, PayPal or Google Play, depending on how you pay). They process data only to provide their service to us.

Keeping and deleting your data

You can export all your data or delete your account at any time from Settings. Deleting your account removes your profile and everything you made; see https://www.twoframes.in/legal/delete-account for exactly what is deleted and what we have to keep (such as payment records required by tax law).

Contact

Questions about your privacy or your data? Email support@twoframes.in. If this policy changes, we'll update the date at the top of this page.